FastTrack High Speed Internet Service

Our telecom success stories.

Solving telecom problems is our specialty

FastTrack has helped public entities and businesses of all sizes with their telecommunications challenges.
 

Mancos School District opts for FastTrack speed and convenience

Challenge
Mancos School District’s six-building campus decided to upgrade its phone system after being unable to find a reliable resource to service its aging PBX phone system. In addition, the district’s DSL Internet connection was slowed by network traffic, making communication among staff, teachers, parents and students increasingly difficult. 
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Solution
The school district upgraded to an 80-line FastTrack hosted voice solution that included convenient new features, such as call forwarding that automatically routes calls to employees’ home or cell numbers. The service is linked to the six-building campus bell system, so that desktop phones automatically signal the start and stop of class periods. In case of an emergency, any employee can direct the system to broadcast a warning over all phones and campus intercoms.

The district also adopted FastTrack’s premium business-grade Internet service. Its previous DSL service operated over copper lines where speed fluctuated greatly based on the volume of Internet traffic. With FastTrack’s synchronous service, speeds have been fast and reliable. Fifty megs up and fifty megs down, no matter the time of day.

FastTrack surpassed expectations for service and technical support. They took care of all the details. We’ve been totally happy with the process and the results.”
– Keith Husky, Director of Technology, Mancos School District

Local real estate powerhouse takes a giant leap forward.

Challenge
Headquartered in downtown Durango, Coldwell Banker Heritage House Realtors, one of Southwest Colorado’s largest real estate brokers, nursed its 1980 vintage PBX phone system until the server failed. The company’s trusted Internet solutions provider – FastTrack – was in a great position to quickly help the 56-agent office upgrade its voice and Internet communications. 
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Solution
Coldwell Banker purchased new Cisco handsets from FastTrack while adding 59 hosted voice lines. Owner Gina Piccoli confirmed the seamless transition to the new system, which occurred literally overnight. FastTrack hosted voice keeps a directory archive and enables call forwarding, both convenient options that the previous system didn’t offer.

At the same time, Coldwell Banker upgraded to 75 megabytes of FastTrack premium business grade Internet service. This symmetrical fiber connection assures that heavy Internet traffic will not slow the company’s operations. Coldwell Banker is highly satisfied with the price, the fast turnaround and good service.

Highlights

  • 59 VoIP hosted voice lines with Cisco handsets
  • Upgraded to 75 MB of high-speed business-grade, symmetrical Internet service

“Moving to a hosted voice solution was a seamless transition that literally happened overnight.”
– Gina Piccoli, Owner, Coldwell Banker

FastTrack brings high speed Internet to rural areas

Challenge
As a small company in the rural community of Mancos, Colorado, Western Excelsior has no IT department. The firm’s two T1 lines and unsupported three megabyte per second (Mbps) Internet connection limited collaboration with its sister office in Georgia and corporate headquarters in Indiana.
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Solution
When FastTrack Communications extended its fiber optic backbone network to bring business-class, high-speed, dedicated Internet, voice and data transport services to Mancos, it reached out to Western Excelsior and other members of the town’s business community. FastTrack worked with Western Excelsior from start to finish, problem solving and guiding the company toward options that could grow over time. FastTrack’s secure and reliable 100 Mbps dedicated, high-speed Internet connection has enabled Google collaboration, cloud-based computing, VOIP and real-time collaboration among the company’s three locations. The expansion from three to 100 Mbps occurred with no price increase.

Highlights

  • Direct fiber optic network connection
  • Upgraded from three to 100 Mbps high-speed, dedicated Internet connection
  • VOIP
  • Hosted voice service
  • Service Level Agreement

“Our FastTrack partners helped us reconfigure our communication network so that it’s a business advantage. Now we’re using technology in a whole new way – and it’s effortless. Of all the things I have to worry about, our network isn’t one of them.”
– Director of Operational Excellence and GM Mancos Operations, Western Excelsior

Bayfield schools and businesses benefit from high speed Internet connection

Challenge
In the early 2000s, FastTrack constructed a fiber optic ring connecting all the schools within the Bayfield School District. However, the only way Bayfield schools could access the Internet was through four smaller T-1 circuits, which provided only six megabits per second of Internet service for the entire district.
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Solution

FastTrack recently completed a fiber optic network build, bringing high speed connectivity and 100mb bandwidth that promise to benefit the entire community. Although the Bayfield School District was the first to enjoy the increased capacity, FastTrack’s fiber optic Internet opens tremendous opportunities for existing businesses and future economic development for the town, since nearly every business requires high speed Internet services.  FastTrack can extend its fiber optic network to clusters of nearby businesses, providing them with enhanced bandwidth to transport increasingly larger files used by businesses, governments and individuals.

Highlights

  • Direct fiber connection
  • Symmetrical high speed Internet bandwidth for schools and businesses
  • Opportunities for voice services and MPLS

“Our Internet bandwidth increased from 6mb to 100mb while decreasing costs by approximately $400 per month. We can easily and more affordably address future bandwidth needs. Our new capacity improves access across the entire district. This is important as we strive to deliver 21st century skills to our students here in Bayfield.”
– Director of Technology, Bayfield School District

FastTrack provides free connectivity to the Durango-La Plata Emergency Communications Center for emergency services

Challenge
As the City of Durango and La Plata County have grown, so has the demand for highly reliable 800MHz radio services in support of firefighters, paramedics and law enforcement. To keep these essential personnel connected with dispatchers and to the statewide digital radio network, the City turned to FastTrack.
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Solution
As a key partner in supporting the Durango community, FastTrack agreed to supply an Ethernet transport connection between Durango City Hall and the Public Safety Emergency Services Tower on Smelter Mountain. As a result, emergency services gained a faster, more reliable and redundant connection between the Communications Center and the State of Colorado’s 800MHz digital radio network. This network provides first responders with time-sensitive information like criminal histories, vehicle registrations and warrants from the Colorado Bureau of Investigations. This enhanced safety net benefits the entire community.  FastTrack constructed the connection at no cost, an estimated $20,000 value. In addition, FastTrack provides free monthly Ethernet transport service.

Highlights

  • Point-to-point Ethernet transport

“Thanks to FastTrack’s free enhanced connectivity, our community has faster, more reliable emergency communications radio service, benefiting the entire emergency services operation.”
– Information Systems Manager, City of Durango

La Plata County government saves thousands with FastTrack

Challenge
The Great Recession had a profound affect on the way La Plata County civil servants approached their responsibility to citizens. The municipality aggressively searched out avenues to cut costs while delivering the same level of service. Technology was one area where officials could simultaneously tighten budgets and expand functionality. 
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Solution

With the help of FastTrack Communications’ existing direct fiber connection, La Plata County government omitted half of its analog phone lines and ported the remaining ones to FastTrack digital PRI service. The combined savings on connectivity and long distance amounted to $45,000 annually.

Highlights

  • PRI voice and long distance service
  • Internet access
  • Data transport services

“We estimate saving $45,000 annually with our FastTrack phone service. Everything went amazingly smoothly, and we appreciate all of your help and guidance.” 
– Finance Director, La Plata County

   

Auto dealership saves hundreds monthly with FastTrack

Challenge
FastTrack completed a fiber connection to two of three Morehart Murphy Auto Centers to meet their Internet bandwidth needs. When PRI service to the dealership’s main location came up for renewal, both the competitor and FastTrack provided estimates.
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Solution
The competitor proposed renewing existing PRI services and sought to use individual T1s to replace FastTrack’s Internet bandwidth. Comparing numbers, Morehart Murphy Auto Centers moved all its voice, long distance and Internet services to FastTrack’s direct fiber connection. The dealership gained more Internet bandwidth while saving $1,625 monthly, an 80% savings over the competitor’s option. FastTrack also saves the dealership $130 every month in PRI services.   In 2012, FastTrack completed a direct fiber build to Morehart Murphy’s third location. Today, the dealership shares a direct fiber connection and a local area fiber network amongst all three of its locations.

Highlights

  • Direct fiber connection
  • Internet bandwidth
  • PRI voice and long distance service
  • LAN network to three locations

FastTrack boosted our Internet bandwidth while saving us $1,625 every month—an 80% savings as compared to competitor’s pricing. Going with FastTrack was an easy choice.”
– General Manager, Morehart Murphy Auto Centers

FastTrack creates wifi hotspot for the City of Montrose

Challenge
Downtown Montrose suffered from a lack of wifi connectivity, hindering the town’s ability to accommodate a growing tourism trade and a thriving business community. With little financing at its disposal, Montrose reached out to FastTrack Communications. 
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Solution
A public/private partnership between the City of Montrose, the Montrose Downtown Development Authority and FastTrack Communications resulted in the creation of a new wireless network that provides free Internet access to locals and visitors. Through FastTrack‘s existing fiber connection, FastTrack donated the Internet bandwidth, while the city erected a series of network antennas.

As part of this effort, FastTrack provides a direct fiber connection to the Montrose City Hall at substantial savings.

Now it is possible to visit downtown businesses, stroll on Main Street and sit outside while maintaining a high-speed Internet connection through a smartphone, tablet or laptop computer.   The system helps visitors maintain first-rate Internet access and a direct connection to Montrose information, attractions and social media during downtown events. Local businesspeople can stay connected to the Internet and productive while out of the office attending meetings or lunching downtown.

Highlights

  • Six-square-block wifi hotspot
  • Direct fiber connection
  • Internet feed
  • Network antennas

“The new free wireless access has generated a lot of buzz. It makes downtown a gathering spot and helped us maximize our investment in revitalizing downtown Montrose.”
– Executive Director, Montrose Downtown Development Authority

FastTrack Advantage:


Our fiber optic network is more advanced and more efficient than traditional ways of delivering voice and Internet services.

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