FastTrack High Speed Internet Service

Employment Opportunities

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We offer talented individuals stable employment, benefits and competitive salaries in one of the most beautiful places on earth — Durango, Colorado.

Current Openings

Sales Representative

REPORTS TO: General Manager

Job description:

FastTrack Communications is a rapidly growing fiber optic telecom and is seeking a high energy, aggressive sales professional to sell a full-line of telecommunication products & services.

Tasks include preparing sales proposals, developing & maintaining customer relationships, and assisting with the development of company sales goals. Candidate must be technically proficient and able to analyze, review and compile sales information. Required skills include the ability to prioritize, organize and work on multiple projects. Strong presentation, verbal, written and listening communication skills are a must.  Previous sales experience required.

Duties:

  • Provides telecommunications services by initiating new service agreements, maintaining current customer base, generate new sales, coordinates delivery of new services.
  • Scheduling appointments, meeting with existing customers to determine other sales opportunities and maintain customer base,
  • Attracts new potential customers by answering product and service questions, suggesting information about other products and services, opens and maintains customer accounts by recording account information,
  • Works with Telecom Service Specialist in preparing service quotations and contracts, organize work orders and coordinate installation with engineering/technical staff,
  • Resolves telecommunications problems by collecting, analyzing, and summarizing information; implementing or recommending solutions and escalating problems to management,
  • Maintains customer satisfaction by responding to inquiries, service requests, follow up with customer to ensure service meets requirements, notification of engineering/technical difficulties or scheduled maintenance and complaints,
  • Assists in the implementation of company marketing plans as needed,
  • Contributes to team effort by accomplishing related results as needed by management.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Interpersonal Skills – Maintains confidentiality.

Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit.

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Organizational Support – Follows policies and procedures; supports organization’s goals and values; supports affirmative action.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; sets goals and objectives.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience   

Individual will have 2 to 3 years in sales and customer service with related telecommunications industry experience.

Mathematical Skills  

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills     

Proficiency with Microsoft Word, Excel, and PowerPoint.

NOTE:  This job description covers the major purpose and major responsibilities (functions) of the job.  It is not intended to give all details or a step-by-step account of the way each task is to be performed.  Employees may receive other job-related duties requested by their manager.

To Apply:
EOE.  Submit resume and completed FastTrack Communications Employment Application to hr@fasttrackcomm.net or mail to 779 Tech Center Drive, Suite 200, Durango, CO  81301.

Does your skill set match our needs?


We make exceptions for exceptional people, even though we may not have immediate openings. Send us your resume, if you have a background in:

  • Administrative
  • Office Management
  • Accounting
  • Sales
  • Network Technician
  • Network Engineering

Send your resume to hr@fasttrackcomm.net

877.755.0558
© 2018 FastTrack Communications